🏍️ Product
- Assembly instructions
- Fit to another model or year
- Does a product match my accessories?
- Model shown as "fitting", can't work that way.
- Question about a product
- Volume discount
🛒 Order
- Check Order
- Cancel order
- Status of an order
- Change the order
- Differing shipping address
- Place an order
💳 Payment methods / payment
- Redeem voucher or coupon
- Receive invoice
- Payment methods
- Payment in advance
- Confirmation of receipt of payment
- Change invoice
📦 Shipment
- Track delivery and parcel
- Is the specified delivery date correct?
- Is the specified long delivery time correct?
- Are all ordered products shipped at the same time?
- How long is the delivery time?
- Shipping costs
🔁 Complaint
- Goods delivered incomplete or damaged
- Product defective within the guarantee / warranty.
- I have received an incorrect product.
- How does the exchange work?
- No delivery
- Something is missing from my product - what now?
🔙 Returns
- Return / Cancellation?
- Return costs
- I would like to return one or more products.
- How do I get my money back in the event of a return?
📰 Newsletter
- Retailer
- No longer wish to receive promotional emails.
- How do I unsubscribe from the newsletter?
- Why am I not receiving a newsletter?
- How do I register for the newsletter?
- What are the advantages of the MOTEA newsletter?
👤 Account
- MOTEA phone numbers
- Registration
- Change customer data
- Delete a customer account
- Security / Privacy
- Data disclosure