I have received an incorrect product.

1 min. readlast update: 02.28.2024

We regret that there are grounds for complaint. For quick processing, please visit our status page to initiate a return. There you can choose whether you would like a return for a refund or an exchange. Please note that an exchange is only possible for the product you ordered. 

If you need a different product than you ordered, select refund and place a new order straight away.

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