<p>Please send us a <a href="https://www.motea.com/en/hcfaqcontact?selectedTopic=640" target="_blank">message</a> and a picture of the scope of delivery received.</p>


Please send us a message and a picture of the scope of delivery received.

Something is missing from my product - what now?

Goods delivered incomplete or damaged

Product defective within the guarantee / warranty.

I have received an incorrect product.

How does the exchange work?

No delivery

My package cannot be found - what to do?

I miss my shipment - what to do?

🔁 Complaint

Hi, how can we help?