Our bank details Owner: Motea GmbH IBAN: DE21384621352204479022 BIC: GENODED1WIL
Please only state the number of the order (starts with 20...) as reference. You can find the number in your order confirmation.
Depending on the bank, it can take up to three business days for the payment to be posted. The dispatch takes place after receipt of payment by the specified delivery date.
If the payment is made from a third party account, please note that without the order number we have no way of allocating the payment. The payment is rejected.
If you have already transferred more than 3 days ago, please send us a message with proof of payment including the name of the account holder.