My package cannot be found - what to do?

1 min. readlast update: 10.17.2023

When we ship your order, you will automatically receive a shipping confirmation. This way you know that your package is already on its way to you. 

As we work with different parcel services, it is possible that a parcel will arrive earlier or a little later than stated. We ask you for a little patience, the package will be delivered to you shortly. 

If the delivery date originally stated has already been exceeded by more than 4 working days, we will be happy to check the whereabouts. Send us a message.

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