Help CenterDue to automatic shipping processes, we are unable to cancel your order in the event of short delivery times. In this case, please simply refuse to accept the parcel or use our status page to initiate a return.
If the delivery date is more than 4 days in the future, you have the following options
Cancel by phone around the clock:
DE +49 2354 900 3800
EN +44 2034995894
Alternatively, please send us a message. We will try to cancel the order.